Dealing with Difficult People

We all will have to interact with some people who may be difficult.to deal with. It’s just a fact that cannot be avoided.

The issue is in recognizing these people, understanding what may be making them difficult, and how to deal with them.

This workshop addresses those issues.

Part 1:

Characteristics of a difficult person.
Identifying a difficult person.
Dealing with a difficult person.
Avoiding the negative effects of dealing with a difficult person.

Part 2:

Scenarios dealing with difficult people.
Activity (role-playing) participation to practice principles learned.

Duration: 4 hours of instruction time.

$245/per attendee.

Minimum of 6 attendees.

NOTICE:

This workshop content may reference one or more psychological, emotional, mental, and physical health issues.

Some of these issues, such as Depression and Anxiety, are real emotional issues that can be quite serious if left unattended.

I am neither a medical doctor nor a qualified mental health practitioner. Therefore, I cannot, and will not, offer any diagnosis or advice on dealing with medical or mental health issues that may be mentioned or discussed in the workshop or any open discussions.

These concerns are noted for educational and informational purposes. None of the information provided is intended or should be taken as a diagnosis or recommendation for medical treatment. This information is noted as a possible contributing factor to procrastination, being difficult to get along with, or anything else. These are some, but not all, conditions that may lead to negative attitudes and behaviors.

If there are any concerns that you or a loved one may be dealing with any of these physical, mental, or emotional issues, I strongly advise and recommend that you seek the advice of your medical provider or a qualified mental health professional. I am not in a position to recommend any specific individual. The decision of whether to seek medical or mental health advice and whom to seek it from is up to you. No one can decide for you.

Dr. Michael L Schwartz, DBA, MBA, BSMET, PE, PMP

Positive Concepts, Inc.

Training and Coaching